Service center
You can send an inquiry by email at all hours: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone hours: + 354 444 0900
Monday to Thursday: 9:00 to 14:00
Fridays: 9:00 to 12:00
The service center answers questions regarding applications for residence permits, visas, Icelandic citizenship and international protection.
New in Iceland answers all general questions concerning life in Iceland, such as health insurance, legal domicile and ID number, the labor market, the health system, education, housing, domestic violence, social services, tax issues, finances and family issues.
Visiting address
Dalvegur 18
201 Kópavogur
The Reception hours are Monday through Friday: 9:00 to 14:00.
It is necessary to book an appointment for having your picture taken for a residence card.
Postal address
Directorate of Immigration
Dalvegur 18
201 Kópavogur
Iceland