Service center
You can send an inquiry by email at all hours: This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone hours: + 354 444 0900
Monday to Thursday: 9:00 to 14:00
Fridays: 9:00 to 12:00
The service center answers questions regarding applications for residence permits, visas, Icelandic citizenship and international protection.
New in Iceland answers all general questions concerning life in Iceland, such as the labour market, health system, education, social insurance, legal registration, housing market, domestic violence, social assistance, taxation, financial issues, family related issues, and many more.
Visiting address
Dalvegur 18
201 Kópavogur
Opening hours are Monday through Friday: 9:00 to 14:00.
It is necessary to book an appointment for having your picture taken for a residence card.
Reception centre for applicants for international protection
Bæjarhraun 18
220 Hafnarfjörður
Open interview hours are Mondays to Thursdays: 10:00 to 12:00.
Postal address
Directorate of Immigration
Dalvegur 18
201 Kópavogur
Iceland