Service center
Telephone number: +354 444 0900
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone hours:
Monday to Thursday: 9:00 to 14:00
Fridays: 9:00 to 12:00
The service center answers questions regarding applications for residence permits, visas, Icelandic citizenship and international protection.
New in Iceland answers all general questions concerning life in Iceland, such as health insurance, legal domicile and ID number, the labor market, the health system, education, housing, domestic violence, social services, tax issues, finances and family issues.
Visiting address
Dalvegur 18
201 Kópavogur
The Directorate of Immigration's reception is only open to those who have an appointment.
You can make an appointment for having your picture taken for a residence card here.
Reception hours:
Monday to Friday: 9:00 to 14:00.
Postal address
Directorate of Immigration
Dalvegur 18
201 Kópavogur
Iceland