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Electronic renewal of residence permits

Applications for renewal of residence permits can now be sent to the Directorate of Immigration electronically via island.is.

An electronic application for renewal is the second major step in the Directorate's digital journey, following up on the introduction of an electronic application for Icelandic citizenship.

"An electronic application for renewal of a residence permit is an important step in the Directorate of Immigration's path towards electronic and digital solutions for receiving and processing applications, as well as in communication with applicants. The aim of this work is to improve the Directorate's services, increase efficiency and simplify the procedure for applicants"says Kristín Völundardóttir, Director General of the Directorate of Immigration.

Applicants must log in with an electronic ID to open the application, further instructions can be found here: Residence permit renewal

Consultation hours for applicants for protection

As a result of the transfer of the reception centre for applicants for protection and the increase in applicants, there have been changes to the consultation hours for applicants for protection, who receive services from the Directorate of Immigration.

The reception at Bæjarhraun 18 has been closed and consultation hours have been moved to the housing facilities.

Hotel Hraun (Reykjavíkurvegur 72 in Hafnarfjörður): Mondays to Thursdays between 9 and 11.
- For applicants who reside in Bæjarhraun 16, Hotel Vellir, Hotel Hraun, Trönuhraun 10 and Grensásvegur.
- Also for applicants for protection who do not live in the Directorate's housing facilities.
Hotel Saga: Mondays to Thursdays between 9 and 11.
- For applicants staying at Hotel Saga.
Suðurbraut 760: Mondays to Thursdays between 9 and 11.
- For applicants staying at Lindarbraut and Suðurbraut.

Residence cards

Residence permit cards are distributed from Hotel Hraun. If possible, cards are delivered to the holder's housing facility. If this is not possible, people will receive a text message stating that the card is ready and can be collected at Hotel Hraun.

Other applications

Applications for work permits, temporary work permits, family reunification and travel documents must now be submitted at Dalvegur 18 in Kópavogur.

Applications must be submitted in paper form. They can be sent by regular mail to the Directorate of Immigration or delivered to the drop box in the Directorate's lobby in Dalvegur. Applications can also be submitted at the offices of District Commissioners outside the capital area.

When travel documents are ready, applicants receive a text message stating where the document should be collected.

Information for applicants for Icelandic citizenship to Alþingi

Alþingi has passed a law on the granting of Icelandic citizenship that took effect on April 23rd.

The Directorate of Immigration is now preparing a letter of confirmation for those applicants who were granted Icelandic citizenship. Registers Iceland should have received the letters by the beginning of next week. Only when the Icelandic citizenship has been registered in the National Registry, which can take Registers Iceland a few days, can an Icelandic passport be applied for. Passports are applied for at the offices of a district commissioners around the country.

Alþingi sends a letter of refusal to those who were not granted Icelandic citizenship. The decision on granting was entirely in the hands of Alþingi. The Directorate of Immigration therefore cannot give any information on why a particular applicant was or was not granted Icelandic citizenship.

Reception center has a new address

The reception center for applicants for international protection has been relocated from Bæjarhraun in Hafnarfjörður to Egilsgata 3 in Reykjavík.

In the reception center, the police and Directorate of Immigration work together on the registration, reception and services for applicants for protection.

With the relocation to a larger building, the first medical examination of the health care center and the services of the Multicultural Center, to those individuals who are granted protection or humanitarian permit, are incorporated into the operations of the reception center.

The reception center is open between 08:00 and 16:00 on weekdays.

Delays due to increased workload

Due to the unprecedented increase in applications for protection in recent weeks, the Directorate of Immigration has heavy workload ahead.

We kindly ask that customers show understanding for the situation and have patience in case there should be a delay in processing or responding to inquiries. Staff respond to inquiries as soon as possible and try their best to meet administrative deadlines.

The Directorate has already started hiring additional staff, nonetheless it will take time to manage the many additional projects and applications that the Directorate has received in a short time.

Sidebar

Electronic renewal of residence permits

Consultation hours for applicants for protection

Residence cards

Other applications

Information for applicants for Icelandic citizenship to Alþingi

Reception center has a new address

Delays due to increased workload

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