Telephone connection reestablished
Due to technical problems there was no telephone connection to the Directorate's switchboard for a short while. The problem has now been solved.
We apologize for the inconvenience that this caused.
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Camera is working again
The Directorate's camera is working again. Applicants, who have been granted a residence permit, can come to the Directorate's office in Dalvegur 18 in Kópavogur to have their photo taken for the residence-permit card.
Changes in fees
Changes have been made to the processing fees of the Directorate of Immigration following a change of the Act on Revenue Increase ot the State that took effect on January 1st 2018.
Updated information about processing fees is available here.
Waiting time during telephone hours
Due to changes being made to the telephone answering at the Directorate of Immigration there can be delays in getting through to case handlers and lawyers during telephone hours for applications being processed, Monday to Thursday between 10:00 and 11:00.
Please be reminded that general questions are answered every day during switchboard hours.
We apologize for any inconvenience that this may cause.
Opening hours during holidays
The Directorate of Immigration will be closed on December 25th and 26th as well as January 1st.
The Directorate will be open as usual between the 27th and 29th of December.