As of Monday, July 16th, telephone hours of case handlers and lawyers, for questions regarding residence permits, visas and Icelandic citizenship applications in process, are as follows:
Tuesdays 09:00 – 11:00
Thursdays 09:00 – 11:00
Please note that information with respect to case processing and requirements for permits is on the Directorate‘s website. Please check for information on the website before calling or e-mailing your questions. It is not possible to answer questions on whether all documentation is complete until the application is being processed. If any documentation is missing, the applicant or his/her agent will be contacted. Information on processing timeline is available on the Directorate‘s website.