As of February 1st telephone hours for case handlers and lawyers, for questions regarding residence permits, visas and Icelandic citizenship will be as follows:
Tuesdays and Thursdays, from 10:00 - 12:00.
Telephone hours for questions regarding asylum applications remain on Thursdays from 10:00 - 12:00.
For all general enquiries the switchboard is open Monday through Friaday from 10:00 to 14:00.
The Directorate's telephone number is 444 0900.